Sonder Member FAQs
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Quick start guide

Quick start guide

Learn how to get started with our safety and wellbeing support.

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6 articles in this collection
Written by Caroline, Sonder, and Emily
Account setup and access

How do I update my personal details?

You can update your personal details within the app, here's how...
Emily avatar
Written by Emily
Updated over a week ago
How the app works

Sonder's safety scanning and wellbeing self-assessment

Keeping you safe by keeping you in the know.
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Written by Sonder
Updated over a week ago

How do I ask for help from Sonder?

Every minute of every day, our experienced team is on hand to offer you advice and assistance.
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Written by Caroline
Updated over a week ago

What are Safety Notices?

How Sonder's 24/7 environmental scanning benefits you.
Caroline avatar
Written by Caroline
Updated over a week ago

Who are the Sonder Support Team?

Learn about Sonder in-person support
Caroline avatar
Written by Caroline
Updated over a week ago

What are the reasons for contacting Sonder?

You might feel unsure if it's okay to contact us - here's why you shouldn't be worried about asking for support.
Caroline avatar
Written by Caroline
Updated over a week ago
Sonder Member FAQs
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