myGov email refund scam
Be aware of what to look out for.
Caroline avatar
Written by Caroline
Updated over a week ago

A myGov scam is doing the rounds, with an email being sent out that claims that the recipient has an outstanding refund from myGov.

If you receive one of these emails and are unsure whether it's a scam or not, look out for the following clues:

  • The email subject will be all in lowercase.

  • The logo at the top of the email will be too big for the screen and will be quite pixelated.

  • Keep a look out for the type of language that is used in the email, for example, no government agency has a department called “Refund Service.”

  • Always check the sender's email address and details and check with myGov directly to see if it's a legitimate email address.

  • Check for any spelling mistakes in the email.

  • When unsure, always check back with myGov directly.

  • NEVER click on the links provided.

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If you have any questions or need extra support, we're here to help you anytime in any language. Simply start a chat with us via the home screen of the Sonder app.

Information sourced from: Scamwatch

Image credit: myGov

All content is created and published for informational purposes only. It is not intended to be a substitute for professional advice. Always seek the guidance of a qualified health professional.

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