To stay up to date with the latest evacuations and changing conditions across QLD, visit the QLD Fire and Emergency (QLDFE) website. If you're in a flood-prone area, ensure you're well across potential threats early - and know what you have to do if you're required to evacuate.

Sonder sends out regular notifications to members who we detect may be impacted by extreme weather events including cyclones and floods - please ensure you enable location sharing and push notifications from Sonder. This way, we'll be able to support you in a timely and effective way.

School closures

Many schools in flood-affected regions across the state are closed due to flooding. Keep an eye on the Queensland Department of Education website as this page will be regularly updated on current closures of state, Catholic, and independent schools, as well as up-to-date information on early childhood education and care services, and TAFE Queensland campus updates.

Know the difference between flood warnings, evacuation warnings and evacuation orders

  • Flood Watch is issued by the Bureau of Meteorology and provides a 'heads up' that flooding is likely.

  • Flood Warning is issued by the Bureau of Meteorology and warns a community of flooding at a predicted height, time and location.

  • Flood Bulletin is issued by the QLD SES, QLDFE, local council or police to warn a community of flooding at a predicted height, time and location and the expected risks, impacts, consequences and the safest actions to take.

  • Evacuation Warning is issued by the QLD SES, QLDFE, local council or police to warn a community of the potential to evacuate properties, risks to life and property and the safest actions to take.

  • Evacuation Order is issued by the QLD SES, QLDFE, local council or police to immediately evacuate at risk sections of the community from a flood threatened area and advises the safest actions to take.

  • All Clear is issued by the QLD SES, QLDFE, local council or police to advise the evacuated community that it is safe for people to return to the area and any residual risks.

Monitor your flood situation

You may not always receive an official warning before floods begin to impact you, therefore it is important to be aware of the flood situation in your local area.

Monitor the local situation by personally witnessing the height and rate at which floodwaters are rising; maintaining contact with other people in your local community, through trusted social media channels, and local radio stations to receive and share updates on the flood situation. You can also monitor on the Bureau of Meteorology's website and through the telephone weather warnings service. Flood Warnings and Flood Watches in most States are available on the Bureau of Meteorology’s recorded message service. Just be aware that charges apply.

Monitor the likelihood of flash flooding

Severe weather warnings and severe thunderstorm warnings issued by the Bureau of Meteorology warn of the possibility of flash flooding.

When flash flooding is likely, leaving low-lying homes and businesses (evacuation) well before flash flooding begins is the best action to take, but only if it is safe to do so. If you are trapped by rising floodwater, seek refuge in the highest part of a sturdy building. Stay there and call '000' (triple zero) if you need rescue.

**Don’t walk or drive through floodwaters – this is the main cause of death and injury during flooding**

Disaster relief payments

The Australian government has announced the activation of the Disaster Recovery Allowance and for affected NSW and QLD local government areas.

Residents who have suffered home damage or serious injuries in the floods, are being granted one-off payments of $1000 per eligible adult and $400 per eligible child under the age of 16. Service Australia has updated its website so that those affected by floods can see if they're eligible for these payments.

More information about how to make a claim will be available from the government soon. Visit the Services Australia website for more information and to stay up-to-date with the latest updates these disaster relief payments.

If you have any questions or need extra support, we're here to help you anytime, in any language. Simply start a chat with us via the home screen of the Sonder app.

Image credit: Queensland Fire and Emergency, Twitter

All content is created and published for informational purposes only. It is not intended to be a substitute for professional advice.

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