Image credit: NSW SES Wingham Unit, Facebook

To stay up to date with the latest evacuations and changing conditions across NSW, visit the NSW SES website. If you are in a flood-prone area, ensure you're well across potential threats early - and that you know what you should do if you are required to evacuate.

Sonder is also sending out regular notifications to members who we detect are in a flood warning zone - please ensure your app permissions are set so that we can see your location and enable push notifications. This way, we'll be able to support you in a timely and effective way.

Schools closures and work from home

Many schools in flood-affected regions across the state are closed due to flooding, and people in those areas who have not been told to evacuate are being advised to work from home. To see all affected schools, visit the NSW Department of Education website here.

Know the difference between flood warnings, evacuation warnings and evacuation orders

  • Flood Watch is issued by the Bureau of Meteorology and provides a 'heads up' that flooding is likely.

  • Flood Warning is issued by the Bureau of Meteorology and warns a community of flooding at a predicted height, time and location.

  • Flood Bulletin is issued by the NSW SES to to warn a community of flooding at a predicted height, time and location and the expected risks, impacts, consequences and the safest actions to take.

  • Evacuation Warning is issued by the NSW SES to warn a community of the potential to evacuate properties, risks to life and property and the safest actions to take.

  • Evacuation Order is issued by the NSW SES to immediately evacuate at risk sections of the community from a flood threatened area and advises the safest actions to take.

  • All Clear is issued by the NSW SES to advise the evacuated community that it is safe for people to return to the area and any residual risks.

Monitor your flood situation

You may not always receive an official warning before floods begin to impact you, therefore it is important to be aware of the flood situation in your local area.


Monitor the local situation by personally witnessing the height and rate at which floodwaters are rising; maintaining contact with other people in your local community, through trusted social media channels, and local radio stations to receive and share updates on the flood situation.

Monitor the likelihood of flash flooding

Severe Weather Warnings and Severe Thunderstorm Warnings issued by the Bureau of Meteorology warn of the possibility of flash flooding.

When flash flooding is likely, leaving low-lying homes and businesses (evacuation) well before flash flooding begins is the best action to take, but only if it is safe to do so. If you are trapped by rising floodwater, seek refuge in the highest part of a sturdy building. Stay there and call '000' (triple zero) if you need rescue.

**Don’t walk or drive through floodwaters – this is the main cause of death and injury during flooding**

Disaster relief payments

The Australian government has announced the activation of the Disaster Recovery Allowance and for affected NSW and QLD local government areas.

Residents who have suffered home damage or serious injuries in the floods, are being granted one-off payments of $1000 per eligible adult and $400 per eligible child under the age of 16. Service Australia has updated its website so that those affected by floods can see if they're eligible for these payments.

More information about how to make a claim will be available from the government soon. Visit the Services Australia website for more information and to stay up-to-date with the latest updates these disaster relief payments.


If you have any questions or need extra support, we're here to help you anytime, in any language. Simply start a chat with us via the home screen of the Sonder app.

Image credit: NSW SES Wingham Unit, Facebook

All content is created and published for informational purposes only. It is not intended to be a substitute for professional advice.

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