Travel safely to and from work
Sonder can help make sure you're safe.
Caroline avatar
Written by Caroline
Updated over a week ago

Whether you have an early shift and are walking to work, or clocking off in the evening, it's important that you're keeping safe travelling to and from work. The 'Check on me' and 'Track my journey' features on the Sonder app can be used for all sorts of situations where you may feel uneasy or unsafe.

Check on me

'Check on me' can be used if you would like a Sonder team member to check on you at anytime. All you have to do is just choose a time for us to touch base, at any time day or night.

How to:

1. Tap 'Check on me' from the home screen

2. Select the length of time you think you'll need, or the time at which you want us to check on you.

3. Let us know any additional details about the person you're meeting or where - this is optional.

4. When the time is up, we will check in and ask you to confirm you're okay. If you need more time, you can use the "snooze" button to extend the session.

If we don't get a response from you at the agreed time, we will do everything we can to get in touch to confirm you're safe and well. If you don't answer, we'll send a member of our team to your last known location. We do this so that we know you're safe and well - it's what we're here for.

Track my journey

Sonder's 'Track my journey' feature allows you to share your location with our team, so that we can keep an eye on your progress as you make your way to your destination. 'Track my journey' can help you feel more comfortable and confident when travelling or walking alone. You can use the function when walking, cycling or driving. Your journey is monitored by real people - not machines - and if we detect you've stopped or gone off-route, we'll get in touch with you to ensure you're okay.

Using this feature is easy, and you can use it for short trips, e.g. from your bus stop to your home, or for longer car or cycle journeys.

  1. Simply enter your destination and select your mode of travel (walking, cycling or driving).

  2. Continue your trip in peace knowing that the Sonder team is monitoring you.

  3. If you go behind schedule or off track, the Sonder team will contact you through the app, by phone or by SMS. If we can’t reach you, we'll send one of our team members to your last known location to make sure nothing has happened to you.

  4. Once you reach your destination, we'll send you a message asking you to confirm you're okay.

To use these features, click on the buttons below.

If you have any questions or need extra support, we're here to help you anytime in any language. Simply start a chat with us via the home screen of the Sonder app.

Image credit: ZSun Fu on Unsplash

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