Weather events, such as storms or strong winds, are the most common causes of power outages.

Other causes can include animal interference, car accidents or digging near underground powerlines.

Your power outage kit

Having a torch, charged mobile phone and battery-operated radio are all handy to have on-hand for power outages that happen.

Having a large supply of fresh water set aside (this could even be one of the value-packs of water bottles from the supermarket) is also recommended.

What to do during a power outage

Call your electricity supply provider to let them know that your power has gone out. You can often check details of the power outage (including if its scheduled maintenance) and its severity on their website or app as well.

Next, turn off and unplug all electrical appliances at the powerpoint. This will help to prevent any appliance or equipment damage if there's a power surge following the outage. However, leave at least one switch or appliance on so you know when power is restored.

Look outside for any damage, such as downed powerlines. Be sure to stay away from any fallen lines.

You can also check if your neighbours have power.

Following a power outage

Be careful with any food you had kept in the fridge and freezer. If the power has been out for four hours or more, discard any food in the fridge, your food in the freezer should remain frozen for around 24 hours so long as you don't open its door during the outage.

If you have any questions or need extra support, we're here to help you anytime, in any language. Simply start a chat with us via the home screen of the Sonder app.

Information sourced from: Ausgrid, Energy Safe Victoria

Image credit: Антон Дмитриев on Unsplash

All content is created and published for informational purposes only. It is not intended to be a substitute for professional advice.

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