In a medical emergency call triple zero (000) for an ambulance in Australia or triple one (111) for an ambulance in New Zealand.

The DRSABCD Action Plan is the first step when providing first aid. Use this to assess the immediate situation. DRSABCD Danger > Response > Send for help > Airway > Breathing > CPR > Defibrillation.

Recognise stroke? If you see any of these symptoms, act F.A.S.T!
F -
Has the person's FACE dropped? A - Can they lift both ARMS? S - Is the person’s SPEECH slurred? Do they understand you? T - Call triple zero (000). TIME is critical.

Signs and symptoms

• Facial weakness

• Arm weakness

• Weakness or paralysis, especially on one side of the body

• Difficulty speaking or understanding

• Feeling of numbness in face, arm or leg

• Disturbed vision

• Loss of balance

• Faintness, dizziness

• Confusion

• Loss of consciousness.

What to do
1. Follow DRSABCD.
2. Call triple 000 (AUS) or 111 (NZ) for an ambulance.
3. Reassure the patient. The patient may not be able to clearly communicate, which may cause them extreme anxiety.
4. Help the patient to sit or lie down in a comfortable position. Support the patient’s head and shoulders on pillows.
5. Loosen any tight clothing.
6. Keep the patient warm.
7. Wipe away any secretions from the patient’s mouth.
8. Stay with the patient until medical aid arrives.

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All content in Sonder's Help Centre is created and published for informational purposes only. It is not intended to be a substitute for professional advice.

Information originally published by St John Ambulance Australia.

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