If you're feeling sick or you've been injured, reach out to our team at any time of the day or night. One of our staff will run a quick symptom checker with you to determine what kind of medical care is appropriate, and if you require a doctor's appointment or trip to the hospital, we'll organise that for you. Our team of specialist nurses and doctors are available to support you 24/7, and all interactions are completely confidential.

If you're required to attend appointments in person, depending on where you live, there may be special conditions you have to follow - for example, wearing a mask, attending a special waiting area, etc - and if this is the case, we'll ensure you understand these requirements before you attend.

If you have any questions or need extra support, we're here to help you anytime, in any language. Simply start a chat with us via the home screen of the Sonder app.


All content on Sonder's Help Centre is created and published for informational purposes only. It is not intended to be a substitute for professional advice. Always seek the guidance of a qualified health professional. Our nurses are available 24/7 to help you find the care you need.


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