What are Safety Notices?
How Sonder's 24/7 environmental scanning benefits you.
Caroline avatar
Written by Caroline
Updated over a week ago

From time to time, Sonder may send you information regarding events and breaking news in the nearby area. You'll be notified if these events could impact your safety or day-to-day wellbeing. 

Every alert is different, which is why we have real people, based in Australia, keeping an eye on local events to ensure you're in the know.

What should I do if I receive a safety notice? 

You may be asked to check-in to confirm your safety or you can ask for help in-app if you need it. In some cases, the Support Centre might call you to offer assistance, just to make sure you have everything you need to go about your day as planned.

Guidance may include 

  • Safety advice

  • Alternate directions

  • Referral to medical services 

Make sure you have location services enabled so that you can receive the most relevant information.

If you have any questions or need extra support, we're here to help you anytime in any language. Simply start a chat with us via the home screen of the Sonder app.

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