When you need help from Sonder, you can be confident that you're in good hands. Our team comes from a variety of emergency services, support, healthcare and professional backgrounds, and are hand-picked for their empathy, communication skills and decision making abilities.

All members of the Sonder Support team are required to have a Working With Children Check, National Police check and Mental Health First Aid Training. They also receive regular refresher training on a wide variety of topics relating to safety and wellbeing.

Image description: A member of of our highly qualified in-person support team.


If you have any questions or need extra support, we're here to help you anytime in any language. Simply start a chat with us via the home screen of the Sonder app.

Did this answer your question?