There are some general safety guidelines you should always follow when buying or selling goods privately. Wherever possible, you should:

  • ensure the transaction takes place in a public place

  • be accompanied by a friend or trusted person

If it's not practical for you to follow these guidelines, or if you just want extra peace of mind, use Sonder's Check on Me feature to let our support team know you are about to meet someone alone, and set a time for when you expect the transaction to end - for example in 15 minutes.  We'll check you're okay at the end of the time period; if anything happens in the meantime you can also immediately connect with us and we'll send someone to assist if required.

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